FAQ

How much am I charged for shipping ?

Monaco: Free of charge

France : 5€

Germany , Netherlands , Belgium , Luxembourg : 10€

UK , Italy , Spain , Austria , Andorre , Denmark , Finland , Poland , Portugal , Sweden , Vatican : 12€

Croatia , Cyprus , Czech Republic , Bulgaria , Estonia , Greece , Hungary , Lithuania , Latvia , Malta , Romania , Slovakia , Slovenia : 15€

How long will my order take to arrive?

Once you've placed an order, please allow 24h to 72h for our team to process it.

All orders are shipped via FEDEX within 2 to 5 business days.

Can I change my shipping address?

E-mail us at contact@montecarlobeer.com , where you can send us the details including the order number and country to be delivered to.

If you e-mail us with a charge of shipping address please keep in mind that your order may already have been dispatched, so be as careful as possible to provide the correct information when placing your order.

How do I track my order?

Once you've placed an order, you will receive an order acknowledgment email to confirm your order details, including shipping and delivery estimates. Once your item has prepared for shipment and ships, you will receive a shipment notification email with carrier and tracking information.

All our packages come with a shipping insurance if package does not reach its destination , or if it is damaged when it's delivered.

Can I change or cancel my order?

Unfortunately once your order has been placed , we won't be able to cancel or make changes to your order.

How do I place an order?

Online on our WebShop

Contact us at contact@montecarlobeer.com

Why should I order online?

Fast and accurate

Delivered at your doorstep

Easy re-ordering

Can I get a discount?

Sign up to our email list to get access to exclusive promotions not available anywhere else on this website

How do I pay for my order?

We accept VISA, MASTERCARD & PAYPAL

How do I contact customer service?

You can contact our customer service via e-mail

contact@montecarlobeer.com

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