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Delivery & Returns

Delivery Zone:
We deliver our products throughout Europe and the United Kingdom. Unfortunately, we do not currently offer delivery outside of these areas.

Delivery Times:
Delivery times vary depending on your location. Typically, orders are processed and shipped within 2 to 5 business days from the order date. Please note that delays may occur in unforeseen circumstances.

Delivery Costs:
Delivery costs are calculated based on the weight of your order and your delivery location. The exact fees will be indicated during the checkout process on our website.

Delivery Tracking:
Once your order is shipped, you will receive a confirmation email containing a tracking number. This allows you to track the progress of your package until delivery.

Return Policy:
We want you to be completely satisfied with your purchase from Monte Carlo Beer. If for any reason you are not satisfied with your order, you can return the products within 30 days from the purchase date for a refund or exchange.

Return Conditions:

  • Products must be returned in their original condition, unopened, and unused.
  • Return shipping costs are the responsibility of the customer, unless the product is defective or damaged upon delivery.
  • Please contact our customer service at contact@montecarlobeer.com to obtain a return authorization number before shipping your package.

Refunds:
Refunds will be processed within 5 business days upon receipt and verification of your return. The refund will be issued via the original payment method used during the purchase.

We hope this delivery and return policy meets your needs. If you have any further questions or need assistance, please do not hesitate to contact us.

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